Privacy Policy

Who we are. This website, ishayainuwa.com, is operated by Ishaya Inuwa Durkwa, Plateau State, Nigeria, who is the data controller for personal information collected through it. Contact for privacy matters: iidurkwa@gmail.com.

What we collect. Information you give us when you book a session, make an enquiry, buy a product, subscribe to the newsletter or complete the self assessment: your name, email, phone or WhatsApp number, country, the service you choose, and anything you choose to write in a form. Payment details are handled securely by our payment provider and never stored on this website. We also collect basic, anonymous website usage data through cookies and analytics.

Why we collect it. To deliver the services you request, manage bookings and payments, respond to inquiries, send the newsletter you signed up for, and improve the website. We never sell or rent your information.

Who we share it with. Only trusted service providers who help us run the website and services (booking, payment, email and hosting providers), and only as needed. We will disclose information if the law requires it.

How long we keep it. Booking and payment records: 6 years, for accounting purposes. Enquiries: 2 years. Newsletter details: until you unsubscribe. Counselling session notes are never stored on this website and are kept securely offline.

Your rights. Under the Nigeria Data Protection Act 2023, you may ask to see, correct or delete your personal information, withdraw consent, or object to how it is used. Email iidurkwa@gmail.com and we will respond within 30 days. You may unsubscribe from the newsletter at any time using the link in every email.

Cookies. We use essential cookies for the website to work and analytics cookies to understand how it is used. You can accept or decline analytics cookies when you first visit.

Changes. We may update this policy and will post the latest version here with its date. Last updated: [launch date].